Terms of Service

Terms of Service

Last Updated: September 4, 2026


Overview

This website is operated by Nortivo, a brand of Rolf Beck E-Commerce. Throughout the site, the terms "we," "us," and "our" refer to Nortivo. We offer this website, including all information, tools, and services available here, to you, the user, conditioned upon your acceptance of all terms, conditions, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein. These Terms apply to everyone who accesses the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you don't agree with any part of them, please don't access the site or use our Services.

Any new features or tools added to the store are also subject to these Terms. We may update this page at any time, so it's your responsibility to check back periodically — continued use of the site after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that lets us sell our products to you.


1. Eligibility and Site Use

By using this site, you confirm that you're at least the age of majority in your state, province, or country of residence, or that you have the consent of a parent or guardian to use the site.

You agree not to use our products or services for any unlawful purpose, and not to violate any laws applicable in your jurisdiction, including copyright laws. Transmitting viruses, malicious code, or anything designed to disrupt the Service is strictly prohibited and will result in immediate termination of your access.


2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

Some information you submit may be transmitted unencrypted across various networks and adapted to fit technical requirements — this doesn't apply to payment data, which is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.


3. Accuracy of Site Information

We do our best to keep information on this site accurate and current, but we can't guarantee it. Content is provided for general reference only and shouldn't be your sole basis for a decision — any reliance on it is at your own risk.

We may update or remove content at any time without obligation to notify you, and we reserve the right to modify the site's contents whenever we see fit.


4. Changes to Products, Services, and Pricing

Prices for our products may change without notice, and we may modify or discontinue the Service (or any part of it) at any time. We won't be liable to you or any third party for such changes.


5. Products

Some products may only be available online and in limited quantities, and are subject to our Return and Refund Policy.

We try to display product colors and images as accurately as possible, but we can't guarantee your screen will render them exactly as they appear in person. We reserve the right to limit sales of any product to a particular person, region, or jurisdiction, and to discontinue any product at any time.


6. Order and Account Accuracy

We reserve the right to refuse or cancel any order, and to limit quantities purchased per person, household, or order — including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, current information for every purchase, and to keep your account and contact details up to date so we can process your orders and reach you when necessary.

For details on returns and cancellations, please see our Return and Refund Policy.


7. Third-Party Tools and Links

We may give you access to third-party tools that we don't control or monitor. Any use of these tools is at your own risk, and you should review the third party's own terms before relying on them.

Our site may also link to external websites not affiliated with us. We're not responsible for their content, accuracy, or practices, and we encourage you to review their policies before engaging in any transaction with them.


8. Feedback and Submissions

If you send us suggestions, ideas, or other feedback, you agree that we may use, edit, publish, and distribute it freely, without any obligation to compensate you or keep it confidential.

You're solely responsible for anything you submit and agree it won't be unlawful, abusive, or infringe on anyone else's rights.


9. Personal Information

Your personal information is handled according to our Privacy Policy.


10. Errors and Omissions

Occasionally, information on our site — including pricing, promotions, or shipping details — may contain errors. We reserve the right to correct these at any time, even after you've placed an order, without prior notice.


11. Prohibited Uses

You may not use this site to:

  • Break any applicable law or regulation
  • Infringe on our intellectual property or anyone else's
  • Harass, discriminate against, or harm others
  • Submit false or misleading information
  • Upload viruses or malicious code
  • Collect or track others' personal data without consent
  • Spam, phish, or scrape the site
  • Circumvent our security features

We may terminate your access for violating any of the above.


12. Disclaimer of Warranties and Limitation of Liability

We don't guarantee that the Service will be uninterrupted, timely, secure, or error-free, and your use of it is entirely at your own risk. Products and services are provided "as is" and "as available," without warranties of any kind, express or implied.

To the maximum extent permitted by law, Nortivo and its officers, employees, and affiliates won't be liable for any indirect, incidental, or consequential damages — including lost profits or data — arising from your use of the Service. Where a jurisdiction doesn't allow this kind of limitation, our liability will be limited to the fullest extent the law allows.


13. Indemnification

You agree to defend and hold Nortivo, along with our officers, employees, and partners, harmless from any claim arising out of your breach of these Terms or your violation of any law or third-party right.


14. Severability

If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in full effect.


15. Termination

We may terminate or suspend your access to the Service at any time, without notice, if we believe you've violated these Terms. Any obligations that arose before termination will survive it.


16. Entire Agreement

These Terms, along with any policies posted on our site, make up the entire agreement between you and us regarding your use of the Service, and supersede any earlier agreements or communications.


17. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, regardless of where you access the site from.


18. Changes to These Terms

We may update these Terms at any time by posting changes to this page. It's your responsibility to check back periodically — continued use of the site after changes are posted means you accept them.


19. Contact

Questions about these Terms of Service should be sent to us at nortivostoresupport@gmail.com.